Sales & Operations Systems
Cross-Border E-Commerce Automation for a Regional Consumer Brand
A complete cross-border e-commerce stack — localised storefront, real-time inventory synchronisation, and 24/7 agentic customer support across four Southeast Asian markets.
- 24/7
- AI customer support
- 4
- Markets served
- 1
- Source of truth for products
ProductMarketStock
Serum 30mlSG · MYIn stock
Cream 50mlTHLow
Gift setVNSynced
Systems built
E-commerce Storefront
Product catalogue, cart, and checkout — built for conversion and localised per market.
Inventory Management System
Real-time stock tracking, low-stock alerts, and order sync across border lanes.
Product Database
Structured data layer connecting storefront, inventory, and support agent.
Agentic Customer Support
AI agent handling order enquiries, returns, and FAQs 24/7, trained on the catalogue.