Sales: every article.

Questions buyers ask about sales

Is cold email legal in Singapore?

Yes, to business addresses, within the Spam Control Act and the PDPA: an accurate sender, a working unsubscribe, no harvested or guessed addresses. Our agents send only to named people with a published email, under 45 a day, from your own mailbox, and stop a thread the moment someone unsubscribes.

How many emails does the sequence send?

Three per person: day 0, day 4 and day 9, in one thread, weekdays only. The daily cap is 45. A reply, an out-of-office or an unsubscribe changes what happens next; nothing is sent without a person approving the sequence.

Where do the leads come from?

A research agent reads company sites and public registers and returns the decision-maker with the page the email was found on. Shared inboxes such as info@ are refused. Each person is stored once, matched on email, then company and name.

What do I have to do each day?

Read one desk. Replies arrive sorted into six kinds; the two that need you come with a draft. A Monday note lists what returns this week.

Is it safe to let an AI agent send emails to my customers?

Not on its own. KYN’s sales agents draft every reply and outreach message and a person sends it; sending is gated, logged with the approver’s name and capped at 45 a day per sender. A client can lift the gate for one named workflow after 30 days of reviewed drafts.