Does the agent send email on its own?

No. It drafts in the thread; a person sends. Campaign messages go out only after a named approver releases the batch, under a daily cap, from your own address.

Which Gmail scopes are needed?

gmail.readonly and gmail.modify to read, label and draft; gmail.send for approved outbound. Granted through domain-wide delegation in your Workspace Admin console to a service account you can disable.

Can it read every mailbox in the company?

Only the mailboxes you name in the delegation. A shared sales or accounts mailbox is the usual scope; personal mailboxes are not read unless their owner asks.

Does it work with Microsoft 365 instead?

Yes, through Microsoft Graph with the same gates. See the Microsoft 365 page.

Your mailbox, read and sorted; replies approved.

The agent reads every inbound message, classifies it, drafts the reply and files it. Bills are read into the ledger. Approved outbound goes from your own address under a daily cap. A person sends; the agent never does.

Get a quote →All integrations

The agent reads
- Inbound mail and threads in the labels you grant
- Attachments: PDF bills, receipts, statements
- Sent mail, to learn the house tone for drafts
The agent writes
- Draft replies, in the thread, for a person to send
- Labels and archive state after classification
- Approved outbound messages, from your own address, within the daily cap
A person approves
- Sending any reply or campaign message
- Replying to a thread marked legal, HR or complaint
- Any message to a new domain in the first 30 days

Setting it up.

Access	A Google Cloud project in your Workspace with the Gmail API; domain-wide delegation to a service account scoped to gmail.readonly, gmail.modify and gmail.send on the mailboxes you name; revocable in the Admin console.
Deliverability	SPF, DKIM and DMARC on your domain before the first outbound; a working unsubscribe on every campaign message.
Cap	45 outbound a day per sender by default; raised in writing after the first month’s reply rate is reviewed.
Time	About 3 working days inside a sales or finance build.

Builds that use it.

Reply desk →Bills from the mailbox and receivables chase →Opener writer and sender →Build library →

Questions buyers ask

Does the agent send email on its own?: No. It drafts in the thread; a person sends. Campaign messages go out only after a named approver releases the batch, under a daily cap, from your own address.
Which Gmail scopes are needed?: gmail.readonly and gmail.modify to read, label and draft; gmail.send for approved outbound. Granted through domain-wide delegation in your Workspace Admin console to a service account you can disable.
Can it read every mailbox in the company?: Only the mailboxes you name in the delegation. A shared sales or accounts mailbox is the usual scope; personal mailboxes are not read unless their owner asks.
Does it work with Microsoft 365 instead?: Yes, through Microsoft Graph with the same gates. See the Microsoft 365 page.